Frequently Asked Questions

Q. How quickly do you deliver within Ireland?

We dispatch orders quickly from our Irish warehouse. Most deliveries within Ireland arrive within 1–2 working days, depending on the delivery option selected at checkout.

Q. Which delivery partners do you use?

We use trusted Irish delivery partners including An Post and DPD, depending on the service selected.

Q. Are your supplements stored and shipped correctly?

Yes. Products are stored and handled in line with manufacturer guidelines. Certain products are temperature-controlled and shipped accordingly to ensure quality on arrival.

Q. Can I track my order?

Yes. Once your order is dispatched, you’ll receive a tracking link by email so you can follow your delivery.

Q. Are your products suitable for people with dietary requirements?

Many of our products are suitable for specific dietary needs. Please check the product page for full ingredient and allergen information, or contact us if you’re unsure.

Q. Can I return a product if I change my mind?

If you have an issue with your order, please contact our support team and we’ll be happy to help in line with our returns policy.

Q. Do you offer customer support in Ireland?

Yes. Our support team is based in Ireland and available to help with orders, deliveries, and product questions.

Q. Where can I find more detailed product guidance?

We’re currently expanding our Guides section with in-depth information on probiotics, prebiotics, and supplements. More content will be added shortly.